Why Our Laptop Return Service Works for Human Resource Teams?

Since COVID-19 reshaped how we work, HR teams have found themselves juggling more than just people management. Their responsibilities have expanded far beyond traditional HR duties. They now have to worry about coordinating offboarding and retrieving laptops from remote employees across cities.

But here’s the catch: most of our HR professionals lack the right training to carry out these duties carefully. They don’t know how to handle the logistics of shipping sensitive electronics.

Lo and behold, that’s where Remote Retrieval comes in. Our specialized laptop return service is built to take this task off HR’s plate. We ensure that every device is safely, efficiently, and professionally returned, making sure you get a good night’s sleep.

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Here’s how we do it.

Why Remote Retrieval Works For You!

Remote Retrieval is intentional. We built our laptop offboarding service with the modern HR function in mind. We understand that offboarding an employee is already a sensitive process, and we are prepared for it. HR teams can sit back and relax with our hr equipment management services.

1. Offboarding Ease

Our logistical process makes sure you don’t have to chase down remote employees, call them several times, coordinate with pickup services and spend your days worrying about unreturned assets.

All you have to do is provide us with three things.

• Company address

• Employee location

• Type of asset

Once we have the details, we will assist in remote employee returning equipment without any hassle.

2. Pre-Paid Shipping and High-Quality Packaging

We understand the anxiety that comes with hiring remote employees. Sending the equipment is not a big deal, but getting it back once they resign is a greater worry. Most HR personnel wonder, ‘Will the devices come back in one piece?’ and the answer is not always a ‘yes’

At Remote Retrieval, we’ve come up with a foolproof plan. Every return is secured in a professionally packed laptop return box, which will be sent to your employee.

The box comes with:

Prepaid shipping label

The box comes with a pre-paid shipping label with the complete company address already printed on it. This means no back-and-forth, added costs, or extra steps. All your employees have to do is pack and send.

Protective packaging

We have designed the box with high-quality padding and strong tape to ensure the asset’s safety in transit. You do not need to provide employees with packaging material, and only use the packaging within the return box.

Clear return instructions

To help with safe packaging, we offer clear return instructions on how to pack the laptop before sending it. With clear instructions, you will be able to avoid confusion and get peace of mind.

Rest assured that the boxes are designed for sensitive assets and are tested to certify sturdiness. We aim for secure laptop returns for HR who have had enough.

Remote Retrievals HR Advantage:

• No shopping for boxes

• No printing shipping labels

• No miscommunication

3. Automated Communication with Real-Time Tracking

The HR team already has so much to do; chasing employees or tracking laptops is not something they should waste time on. Remote Retrieval’s automated system can take over from there.

You will receive email updates as soon as the employee receives the return kit. Not just that, but you will also have access to communication channels for live asset tracking.

Remote Retrievals HR Advantage:

• No manual follow-ups

• No guesswork

• No wasting time on shipping updates.

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4. Bulk Return Capabilities for Enterprises

If an entire team is offboarded, retrieving bulk laptops can be a nightmare, but who said HR teams have to do it alone? Remote Retrieval can swoop in and easily handle high-volume equipment returns without breaking a sweat.

We do this by streamlining the processes through batch processing, centralized tracking, and ensuring uniform return kits are sent directly to all employees. We will take care of bulk retrievals from scheduling to the final asset recovery. And the best part is that you will be informed every step of the way.

This transparency saves hassle on both ends of the asset retrieval.

Remote Retrievals HR Advantage:

• No one by one coordination

• No inconsistent and improper return methods

• No wasting time on shipping updates.

5. No More Human Errors

Have you made a mistake and had to go to great lengths to correct it? Well, not anymore. When HR personnel have extra work on their plate, human errors are inevitable. A simple mistake in an address can completely disrupt your retrieval process. Not only that, but it can cost time, money, and, God forbid, the device itself. There is a hidden cost of lost devices; read this article to avoid paying it.

With Remote Retrievals on your team, every step is documented, checked, and double-checked for errors. Once you initiate a return with us, our system will take over and ensure that the correct box is sent with the right label, complete items, and on time.

Remote Retrievals HR Advantage:

• No mistyped addresses

• No misplaced devices

• No forgotten follow-ups

6. Compliant Equipment Management And Data Destruction

If you think the job ends at laptop retrieval, you’re mistaken. Retrieving laptops is only part of the job. The next stage is one of the most crucial stages. HR needs to ensure that the retrieved devices’ data is securely wiped.

With the popularity of hybrid working models, it has become more challenging to take responsibility for managing sensitive employee and company data.

Remote Retrieval is very careful when it comes to data destruction. We have a secure process for standardizing data destruction that follows global compliance benchmarks, including NIST 800-88 and DoD 5220.22 M. Our services save you from cybersecurity risks. Read up on what you need to know.

Our data destruction process includes:

• Our Multipass software securely wipes data for devices that are being reused or resold.

• We offer physical destruction for all retired devices through various methods, including shredding, degaussing, and drilling.

• With data destruction, we offer certified reports that provide clear audit trails for documentation and compliance purposes.

• Want more security? Get our data destruction services at your location.

Remote Retrievals HR Advantage:

• No compliance complaints

• No data breaches

• No stress

7. Offboarding With No Hard Feelings

Letting go is not easy, and we’re not talking about your significant other. Telling someone they’re getting laid off is a hard pill to swallow for you, and for them, asking for the assets to be returned is like the final nail in a coffin.

A graceful goodbye is essential, and that’s where we come in. We help HR teams deliver a smooth offboarding experience that is not only professional but also efficient while maintaining the dignity of the ex-employee.

Transparency and clear communication are our secrets for effective asset retrieval.

Remote Retrievals HR Advantage:

• No damage to company reputation

• No strained relationship

• No awkward (read: nagging) follow-up emails

Remote Retrieval Vs Doing It Yourself

If you are better off retrieving the laptop yourself, here is a table comparing the difference Remote Retrieval can make to your process.

The decision is yours. You can either do it alone and face the heat or let Remote Retrieval help you every step of the way.

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HR Offboarding Checklist

Offboarding goes beyond collecting the equipment; it also requires providing employees with a smooth and respectful exit. But be sure that your company’s assets and data are not compromised during the process. Here’s a foolproof IT asset recovery plan for offboarded employees and a checklist to ensure you’re fully prepared.

Download the Checklist

Frequently Asked Questions

Can you retrieve devices from International locations?

As of yet, we only provide laptop retrieving services to companies in the U.S. and Canada. For details, you can reach out to our support team.

What’s included in the Enterprise laptop return service?

We have designed our retrieval services for companies needing bulk return on their laptops. This service is a great fit for:

• Remote companies

• Companies with remote employees

• IT companies

How long will it take for the laptop to reach my company?

Shipping time can depend on your employee’s location and whether they quickly ship the return box. The request is usually processed within a day, and when everything else is in place, we send the box to your employee right away.

Let Us Share The Burden

Managing HR offboarding with remote teams doesn’t have to be overwhelming. We make the process easier and digestible for all people involved. Remote retrieval is more than just a laptop return service. We partner with you and understand the complexities of remote employee onboarding and laptop retrieval.

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We do everything from securing your data to securely retrieving your assets. Our team at Remote Retrieval does all the heavy lifting while you focus on the actual human resource tasks.

Give us the chance to share your burden and provide you with a completely stress-free experience. Contact us today; we are ready to help!