International Shipments

International laptop and IT equipment returns

Make it easier for remote employees to return company equipment across the United Kingdom and Europe, Canada, Mexico, Puerto Rico, the Virgin Islands, Hawaii, and South America.

Digital world map showing global network connections for international equipment returns
RR Return Box
International equipment return Protected, labeled, and ready to ship. Service available across eight international regions
UK DE CA MX PR AR VI HI
Current service areas

Where international equipment returns are available

UK

United Kingdom

Coordinate laptop and company equipment returns from employees in the United Kingdom.

Starting at $179
EU

Europe

Manage equipment returns from employees across Europe with a clear, supported process.

Starting at $179
SA

South America

Coordinate laptop and company equipment returns from employees across South America.

Starting at $179
CA

Canada

Recover laptops and other company devices issued to employees across Canada.

Starting at $149
MX

Mexico

Arrange employee equipment returns from Mexico without building a separate process.

Starting at $179
PR

Puerto Rico

Support laptop and IT equipment returns from employees located in Puerto Rico.

Starting at $179
VI

Virgin Islands

Support laptop and IT equipment returns from employees located in the Virgin Islands.

Starting at $249
HI

Hawaii

Coordinate laptop and company equipment returns from employees located in Hawaii.

Starting at $179

Remote Retrieval will take care of all cross-border duties and documentation

One return program

Built for companies with employees in multiple countries

Give international employees clear return instructions while keeping equipment recovery organized for your IT team.

01
Instructions

A simpler employee experience

Employees receive a clear process for returning company laptops and other assigned equipment.

02
Visibility

One place for IT teams

Keep international equipment returns connected to your wider asset recovery program.

03
Support

Less manual coordination

Avoid treating every international return as a separate project for your internal team.

Remote Retrieval will take care of all cross-border duties and documentation

International return process

From location confirmation to equipment recovery.

01
Confirm the employee’s location We verify that the return is within a supported service area.
02
Prepare the return The employee receives the information needed to send equipment back.
03
Monitor the shipment Your IT team can follow the equipment return as it progresses.
04
Receive the equipment Returned devices move back into your normal IT asset workflow.
International return support

Manage overseas equipment returns with less work

International IT asset recovery involves more moving parts than a domestic return. Remote Retrieval gives employees a clear way to send equipment back and helps your IT team keep the process organized.

  • Return coordination for supported locations
  • Clear instructions for remote employees
  • Centralized support for distributed IT teams

Remote Retrieval will take care of all cross-border duties and documentation

Plan an international return

Recover company equipment from employees abroad

Discuss Coverage

Remote Retrieval will take care of all cross-border duties and documentation